Easy returns Prestashop module

Easy Returns - Quick Returns for Every Customer

Easy Returns extends the built-in PrestaShop returns mechanism For guest service - people who placed an order without registration. Instead of forcing Creating an account, the module verifies the customer's identity by a one-time PIN code Sent to the e-mail address provided when ordering. All returns hit Directly to the PrestaShop admin panel as standard returns — No separate tables, no separate workflows.

Main functions

• Returns for guests without an account - the guest enters the order number And e-mail, it is verified by PIN and the return is made in the same way as the logged-in customer.
• Tracking return status without logging in - separate path "Check the status of the return" allows guests to monitor the progress of the return on an ongoing basis.
• E-mail PIN verification - optional 6-digit code One-time (valid for 10 minutes), sent before the return form is displayed. It protects against unauthorized access to order data.
• Flexible contract eligibility threshold - choice between "Paid" (immediately after payment confirmation) and "sent" (default behavior PrestaShop). Perfect for stores with a short return window.
• Communication with the customer as part of a return - the customer and the guest can Send messages to the store directly from the return page; replies get To the standard PrestaShop message center (CustomerThread).
• Bootstrap 4 and Bootstrap 5 — two ready front-end templates; Switching with one switch in the administration panel.
• Flexible link placement - automatic link insertion For phrases in the footer (before, in or after the footer) or manual placement Anywhere on the template.
• Native integration with PrestaShop — does not create your own tables For returns; all data goes to standard tables order_return And order_return_detail and are visible in the menu Customer service → Returns of goods.

Compatibility

• PrestaShop 1.7, 8.0 and 9.0
• PHP 7.4 – 8.4
• Motifs Bootstrap 4 and Bootstrap 5
• One- and multilingual stores

Safety

Guests' access to the order data is protected by the HMAC token. PIN mechanism Has a shipping frequency limitation (60 seconds between subsequent requests) And automatic expiration of codes after 10 minutes. Forms are secured One-time nonce tokens to prevent CSRF attacks.