Zwroteo - automation of returns and complaints
Zwroteo is a technologically advanced application that focuses on streamlining processes related to both complaints and returns. Thanks to its use, managing these issues becomes much more effective and efficient. The application offers a range of features that significantly facilitate the entire process of handling complaints and returns for both customers and employees.
Read more navigate_next
Full compatibility with PS 9.x
Free updates
A one-time purchase entitles you to unlimited updates.
Payments
Blik, Cards, PayPal, Transfer to the account. Implemented by: Imoje, FirstData, PayPal.
The returns and complaints management software provides numerous features designed to make the customer service process as easy as possible. Employees can respond to requests quickly, track the progress of the process, and provide customers with effective service. Integration with an ERP (Enterprise Resource Planning) system enables the processing of sales documents, which minimizes errors and increases efficiency.
The application also allows you to collect information from customers using forms posted on the website. A system of notifications and statuses sent via email informs customers about the progress of their requests. The ability to create invoice corrections and inter-warehouse transfers directly in the ERP system contributes to shorter service times.
The decision to implement a complaint handling system brings numerous benefits to companies. Effective management of returns and complaints, time savings, and better data monitoring and reporting are just some of them.
- PrestaShop 1.6.x
- Yes
- PrestaShop 1.7.x - 9.x
- Yes
- Responsiveness
- Yes - Bootstrap
- Installation
- Custom
Comments (0)
No customer reviews for the moment.
Zwroteo is a technologically advanced application that focuses on streamlining processes related to both complaints and returns. Thanks to its use, managing these issues becomes much more effective and efficient. The application offers a range of features that significantly facilitate the entire process of handling complaints and returns for both customers and employees.