Ask about the product pro

Contact form on the product card in PrestaShop

The module allows you to add a contact form directly to the product card, so that the customer can quickly send a question about a specific product without going to a separate contact page.

The form can be used for questions about availability, product parameters, completion date, variants, pricing or order details. The message goes to the store by e-mail and is saved in the PrestaShop database.

Contact with the customer directly at the product

Placing the form on the product card shortens the path between the customer and the store staff. The customer does not need to copy the product name or search for the contact form on the website - they can send a message where their question appeared.

The module allows you to adjust the display location of the form to the layout of the store and the PrestaShop theme used.

Possible form display locations

• Bookmark on the product card - form available as an additional tab next to the product description.
• Product footer - the form displayed at the bottom of the product card.
• Sewn attachment - the ability to place a button or form in the selected place of the product card.
• Contact page - the ability to replace the default PrestaShop contact form with your own module form.

Data control and form protection against spam

The module controls the data entered by the customer when filling out the form. Validation allows you to detect incorrect values and makes it easier for the customer to correct them before sending a message.

Additional security limits the ability to send messages by direct references to the form file, which helps protect the store from automatic spam.

Form validation

• checking the correctness of the entered data,
• validation of messages before sending,
• blocking incorrect data,
• visual indication of fields requiring improvement,
• additional protection against automatic spamming.

Selection of required customer data

The administrator can decide what data the customer should provide when sending a message. The module allows you to specify, among other things, whether name and phone number are required.

Thanks to this, the form can be adjusted to the way requests are handled in a specific store.

News available in the PrestaShop panel

The message sent is not only available in the e-mail box. The content of the message is also saved in the store's database and remains available in the standard Customer Service section of the PrestaShop administration panel.

Thanks to this, messages can be handled from the store panel, without having to search for previous correspondence only in e-mail.

Attachments to the message

The module also supports attachments sent with the message. The feature may be useful in stores where the customer should be able to submit additional inquiry materials.

Why is it worth adding a contact form to the product card?

• Faster contact - the customer can ask a question without leaving the product card.
• More context for handling - the form is located directly next to the product to which the request relates.
• Less abandoned queries — the customer doesn't have to look for a separate contact page.
• Security - validation and additional security limits the possibility of sending spam.
• Integration with PrestaShop — messages are saved in the customer service system.
• Flexible placement - the ability to use ready-made hooks or your own hook.
• Configurability of the form - selection of the required customer data.